10 Questions to Ask Before Hiring a Duct Cleaning Company
Making sure that your air duct system functions properly is both important for your health and for the safety of your home. Regular air duct cleaning can remove dust, allergens, and other pollutants that could potentially harm your family.
Before hiring an air duct cleaning contractor, be sure and ask them the following questions.
1. How does your company perform duct cleaning services?
Professional air duct cleaning contractors should adhere to the National Air Duct Cleaners Association (NADCA) guidelines for air duct cleaning. Proper cleaning should take several hours and requires professional-grade equipment.
2. How long has your company been in business?
Longevity equals stability. You can rest assured that a company that’s been in business for several years is more like to be one that offers quality service to its customers.
3. Do you have references?
Ask them for referrals or browse through their online reviews.
4. Are you insured?
It’s vital that the company carries liability insurance. As the homeowner, you should not be held liable for injuries or accidental damage to your property.
5. Is the quoted price what I will actually pay?
Avoid nasty surprises. Make sure that all aspects of the job are part of their quoted price.
6. Do you use biocides or other chemicals?
The primary reason you clean your air duct system is to prevent pollutants from being blown around your house. Using harmful chemicals in the “cleaning” process seems counter-intuitive, yet some companies do. Chemical biocides are sometimes used to kill mold, so you must ask and stay informed about your company’s cleaning process.
7. How will you make sure my home, family, and pets are safe during the cleaning?
Ask if they will use drop cloths to keep debris off your floors and plastic guards to protect your walls and trim. It’s also important to find out what types of background checks the company conducts on their employees.
8. Will my entire air duct system be cleaned?
Air duct cleaning is NOT just blowing out the vents. It includes cleaning your furnace and air conditioner, as well as the supply and return air ducts. It also involves sealing up the access panel and taking care of all registers and grills.
9. Will you provide a visual inspection once the work is complete?
Select an air cleaning contractor that offers both before and after images of your air duct system. That way you can understand the issues and what he has done to repair them.
10. Why should I choose your company?
Reputable companies are transparent and willing to answer your questions. If you ever feel that you are not getting the information you need, then you should look elsewhere.